Hot chat direct edates

Share the chat link on social media, add it to your mail signature and include in your newsletter campaigns to let customers contact you without always having to visit your website.Below are some tips and ideas to improve your reach, using the direct chat link.

Add the direct chat link to newsletters to get closer to your audience and show that there’s a real person behind the product.

At other times, customers need to share their personal details and since Twitter is public, it’s not a good place for that.

On such occasions, you should share your chat link to take the case off Twitter.

The link will open the chat in a new window, offering your customers a seamless multi-channel experience.

You can also publish your chat link straight from the Live Chat agent app.

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